Logistics & Dispatch
Packing, gate-out and delivery acknowledgement are tracked end to end — so every “where is my order” question has one clear, current answer.
From Cleared Order To Confirmed Delivery
The last mile of a manufacturing order is often the least visible part of the process. Sugam ERP tracks every order from the moment it’s cleared for dispatch through to customer acknowledgement and payment readiness.
Everything In The Logistics & Dispatch Module
Packing
Generate packing lists straight from cleared production orders, matched automatically against what was actually produced.
Gate-Out Tracking
Log vehicle and gate-out details for every dispatch, creating a verifiable record for every shipment that leaves the plant.
Dispatch Clearance
Final checks and e-way bill readiness before goods leave the plant, so dispatch never gets held up at the gate.
Delivery Tracking
Track shipments until they reach the customer, with status visible to sales, planning and dispatch alike.
Customer Acknowledgement
Capture delivery acknowledgement and close the loop on every order, without chasing signed copies over email.
Payment Readiness
Auto-flag orders ready for invoicing once delivery is confirmed, so billing isn’t waiting on someone to notice.
Order Status Visibility
One shared status every team can see, instead of sales, planning and dispatch each giving the customer a different answer.
One Connected Cycle, Start To Finish
From the first design drawing in Engineering & Planning to a confirmed delivery here, every step stays on one system — ready to start the next order the same way.